Quote:
Originally Posted by nono1973
Hehehe...how true...and i 100% agreed with you.
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If Ricky explain that YOU must book online 2 days advance to get the free ride back to ferry terminal, then why did he tells me that by booking my room online (from formosa website), i AM NOT ENTITLED to the free night stay promotion? Meaning what he says dont add-up from what i see.
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I totally agree with your long post, especially how well Mr. Ricky is capable to pamper his customers, but there is a detail that maybe was misunderstood.
What Mr. Ricky said "NO, you must book it online at least two days before and specify date and time for booking. If not booked onlilne, the price is 50k, as stated in this table of taxi fares." is about booking online the shuttle transfer to/from the terminal, not booking online the room.
So, in his view, I should book by email the room, as I did, but also plan exactly the time of arrival (impossible for me, as I arrive from KL by bus and I want to spend some time at Vivo City) and of departure, to book the taxi in advance on the web site.
What is the logic of this? Just that he does not want that customers take this benefit in reality, but only see the promotion posted.
PS: I guess Mr. Ricky reads this, and will be very upset with me when I will return, but not with you and others because you already changed hotel.